Client Portfolio
- Telecom Operators
- Healthcare
- Banking & Finance
- Government and the public sector
- Education
- Corporate Enterprises
- SMEs & Startups
- Huawei, Saudi Arabia
- Delivered 15+ large-scale data center projects (up to $10M budget) on time and within budget, driving a 25% surge in customer satisfaction scores and repeat client engagements.
- Directed 20+ engineers and technicians to execute installations, commissioning, and testing, achieving 100% compliance with technical specifications and operational KPIs.
- Slashed project downtime by 15% through streamlined vendor/internal team communication, enabling seamless integration of 5+ cutting-edge technologies (e.g: SDN, IoT platforms).
- Mitigated $2M+ in potential budget overruns by conducting preemptive risk assessments and resolving 95% of identified risks prior to project execution.
- Boosted annual cost savings to $1.2M via process optimization, including resource reallocation and agile budgeting strategies.
- Ensured 100% alignment with business goals through biweekly executive briefings, accelerating decision-making by 20% for high-priority initiatives.
Ericsson, Saudi Arabia
- Drove a 10% increase in network uptime by redesigning KPI tracking workflows, enhancing service quality for 250K+ users.
- Partnered with field teams to resolve 150+ complex network faults, achieving 85% first-time fix rate and cutting MTTR by 25%.
- Reduced network issue response time by 30% through real-time monitoring of Ericsson’s Radio Access Network, resolving 95% of alarms within SLA.